At INFOROUTE, we stand behind the quality of the products we sell. This Warranty Terms page outlines the coverage, conditions, and process for warranty claims on eligible products purchased through our website.
Warranty Coverage
Products sold by INFOROUTE may be covered by a manufacturer's warranty against defects in materials or workmanship under normal use. Warranty duration and coverage vary by product and brand, and details will be specified on the individual product page at the time of purchase.
What Is Covered
The warranty covers manufacturing defects that affect the normal functioning of the product. This includes faults arising from materials or workmanship under normal, intended use.
What Is Not Covered
The warranty does not cover:
How to Make a Warranty Claim
If you believe your product has a manufacturing defect covered under warranty, please contact our customer service team with your order number, proof of purchase, and a description of the issue. Our team will guide you through the inspection and claim process.
Warranty Claim Processing
Once a claim is submitted, the product may be inspected to verify the defect. Depending on the outcome, we will offer a repair, replacement, or other resolution in line with the manufacturer's warranty terms. Processing times may vary depending on the product and manufacturer.
Questions?
For any questions about our Warranty Terms, please contact our customer service team:
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